This policy explains how Spot Blue International Property Limited trading as Retro TV Rentals handles personal information when you visit retrotvrentals.com or send a television rental enquiry.
Who is responsible for your information?
Spot Blue International Property Limited trading as Retro TV Rentals (company number 04864440) is the controller for personal information submitted through this website. The registered office address is Link House, 140 The Broadway, Surbiton, Surrey KT6 7HT. For a privacy request, write to the registered office address.
What information do we collect?
If you use the enquiry form, we collect the name, email address, telephone number, delivery location, preferred television size and type, rental length, requested date, and any optional event details or message that you provide. The form data is sent to this website’s application service and stored so the enquiry can be reviewed and answered. Please do not include payment details, special category data or information that is not needed for a rental enquiry.
Why do we use it?
We use enquiry details to assess availability, respond to your questions, prepare or discuss a quotation, and take steps you request before a possible rental contract. If a hire is agreed, we may use relevant information to administer that arrangement and meet applicable legal or accounting obligations. We do not use enquiry details for unrelated email marketing through this website.
Optional website analytics
If you choose to accept analytics cookies, this website loads Google Analytics 4 (GA4) to measure website visits and usage. Depending on the Google Analytics property settings, this can include page views, referral information, browser and device information, and interaction events. Google says GA4 uses first-party cookies and does not log or store IP addresses. Analytics is not loaded if you reject optional cookies. You can change or withdraw your choice at any time using Cookie settings in the footer. Do not enter personal or sensitive information into URLs or other data that may be sent to analytics.
What is our lawful basis?
The lawful basis depends on the purpose and your relationship with us. For an individual requesting a quotation, processing that is necessary to take steps at your request before entering a contract may apply. We may rely on legitimate interests where appropriate, such as handling business-to-business enquiries or keeping an appropriate record, after considering the impact on individuals. Where a separate activity requires consent, we will ask for it and explain the choice. The applicable basis should be documented for each actual processing activity.
Who may receive your information?
Information may be handled by personnel who need it to respond to your enquiry and by service providers that host, secure or maintain the website, database and communications used to handle it. If you accept analytics cookies, Google may also receive information through Google Analytics. If you proceed with a rental, necessary details may be shared with delivery, equipment or venue partners to arrange the service, where relevant and appropriate. We do not sell enquiry data.
How long do we keep it?
We keep enquiry information only for as long as it is reasonably needed to respond, manage any resulting rental and meet legal, accounting or dispute-resolution obligations. The appropriate period depends on what happens to the enquiry and the applicable record-keeping requirements. We should review and delete or securely anonymise information when it is no longer needed.
Your data protection rights
Depending on the circumstances and applicable law, you may have the right to request access, correction, erasure, restriction or portability, or to object to certain processing. Where processing relies on consent, you can withdraw it for the future; withdrawal does not undo processing that was lawful before withdrawal. These rights may be subject to legal conditions and exceptions. Contact us using the telephone number or registered address above to make a request.
Complaints and transfers
You can raise a concern with us first. You also have the right to complain to the UK Information Commissioner’s Office (ICO); guidance is available at ico.org.uk/for-the-public. If a service provider processes personal information outside the United Kingdom, the transfer must use a safeguard permitted by applicable data protection law.
Security and changes
We use reasonable measures intended to protect submitted information, but no internet transmission or storage system can be guaranteed completely secure. We may update this policy when the website, services or applicable requirements change. The current version will be published on this page, with its latest revision date.
Google information
These website notices describe the current site features and are not a substitute for a solicitor’s review of the company’s actual data processing, rental contracts and operational practices.
Contact Retro TV Rentals